Privacy Policy

This Privacy Policy explains how Sparkle Crew handles personal data in connection with its move-in and move-out cleaning services and related website inquiries. It applies to information processed through computersizepaper.click and through direct service communications.

Policy guidance

This summary highlights how to navigate the information provided in this policy.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel

Contact Information

Email contact
Telephone contact
+81 90-1869-1171
Postal address
古江西町 23, 広島市, 広島県, JP, 733-0874
Privacy contact

How We Use Data

We use personal data to respond to inquiries, review property condition and scope, prepare custom quotes, confirm appointments and access arrangements, carry out the cleaning visit, complete handover, process payments, maintain records, improve service coordination, and meet legal or accounting obligations.

Processing is limited to service delivery, administration, and lawful business operations.

Service Providers

We may share personal data with service providers that support website hosting, communications, scheduling, payment processing, record keeping, or other operational tasks. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Operational partners receive only the information needed to perform their assigned function.

Legal Disclosure

We may disclose personal data when required by law, court order, or a lawful request from public authorities, and when necessary to establish, exercise, or defend legal claims. We may also share information to prevent fraud, address security issues, or protect the rights and safety of our business, customers, or others.

Legal disclosures are limited to what is necessary for compliance or protection of rights.
01

Data We Collect

We may collect contact details, property and access information, service preferences, booking details, payment-related records, and any condition photos or notes submitted for scope review. Where needed, we also process communication records and basic technical data from website use.

The categories of data collected depend on the service request and the information needed to arrange the visit.
02

How We Collect Data

We receive data when you make an inquiry, request a quote, confirm access or timing, submit a form, send email or phone communications, or provide photos and instructions about the property. Some technical data may be generated automatically when the website is used.

Information is obtained from direct submissions, booking communications, and limited website interactions.
03

Cookie Types

We may use session cookies to support navigation, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. These tools are used only to the extent needed for operation, performance review, and service improvement.

Cookie use is kept to common operational and measurement purposes.
04

Cookie Control

We use standard cookies and similar tools for site operation, preference handling, and basic usage analysis. You can usually manage these through your browser settings, including blocking some or all cookies, but parts of the site may not function as intended if cookies are disabled.

Browser settings can be used to limit or delete cookies, subject to the browser’s own controls.
User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. You may also raise concerns about how your data is handled and ask for clarification about our practices.

Available rights depend on the nature of the data and the legal basis for keeping it.
Requests

How to Make a Request

To protect privacy, we may ask for information needed to verify your identity and locate the relevant records. If a request cannot be fully granted, we will explain the reason in a concise manner where the law allows.

Requests are reviewed against identity and record-matching checks before any disclosure or change is made.
Data Retention

Data Retention

We retain personal data for as long as needed to manage inquiries, prepare quotes, carry out the cleaning service, document completion, and meet legal or operational obligations. When data is no longer required, we delete it or de-identify it in a reasonable manner.

Records are kept only for the period needed for service, accounting, dispute handling, and legal compliance.
Policy Updates

Policy Updates

The updated version will apply from the stated effective date. Where changes are material, we will take reasonable steps to make the update visible on the website or through another appropriate notice method.

We may revise this policy when our practices, services, or legal obligations change.